Third-Party Support

| LOCAL SERVICE FOR GLOBAL OEMs

Third-Party Support for Semiconductor Equipment Manufacturers

Fabmatics provides installation, maintenance and field service support for semiconductor equipment suppliers entering the European market.

 

| ENTERING THE EUROPEAN MARKET

Bring Your Equipment to Europe. Leave the Service to Us.

Europe is increasing its semiconductor manufacturing capacity. New fabs are being built, existing sites are expanding, and international equipment suppliers need reliable local support for their customers. Building your own service organization in Europe takes time, resources and investment. Fabmatics gives you immediate access to qualified local service capabilities, without the need to establish dedicated structures from day one.

Typical Challenges for Equipment Suppliers

No Local Service Organization

Limited Access to Qualified Engineers

Long Travel Times

Growing Installed Base

High Expectations from Customers

High Fixed Costs

| WHAT WE DO: LOCAL SERVICE. GLOBAL STANDARDS.

We are your Local Service and Implementation Partner in Germany and Europe.

Fabmatics enables semiconductor equipment suppliers to support customers quickly and reliably. Acting as your local service partner, we provide installation, commissioning, maintenance, troubleshooting and retrofit support, helping you scale your European business without building dedicated service structures from the ground up.

Benefits at a Glance

Faster Market Entry

Local Response Capability

Scalable Service Resources

Lower Upfront Investment

| ENABLING YOUR SERVICE EXCELLENCE IN EUROPE

Our Service Portfolio


For new equipment installations, customer fab ramp-ups and tool commissioning projects, we provide:

Installation Services

✔ Site Preparation Support

✔ Tool Installation

✔ Mechanical and Electrical Assembly

✔ Start-up Support

✔ FAT/SAT Support

✔ Acceptance Support

 


For outsourced maintenance programs, local troubleshooting support and temporary service capacity expansion, we provide:

Field Service

✔ Preventive Maintenance

✔ Corrective Maintenance

✔ Inspections

✔ Troubleshooting

✔ Component and Spare Parts Replacement


For long-term operational support, production ramp-ups and temporary resource expansion, we provide:

Fab Operations Support

✔ Resident Engineers

✔ Long-term Service Contracts

✔ Operational Support

✔ Maintenance Peak Coverage

✔ Equipment Optimization

✔ 24/7 Accessible Spare Part Warehouse


For retrofit projects, equipment relocation and refurbishment initiatives, we provide:

Cleanroom Services

✔ Equipment Relocation

✔ Refurbishment

✔ Cleaning Services

✔ Retrofits

✔ Modernization

✔ Upgrades

| HOW WE WORK WITH YOU

Service Concepts That Scale With Your Business

Every organization has different requirements. That is why Fabmatics offers flexible service models that can be adapted to your business strategy and growth plans.

WHITE LABEL SERVICE

We operate under your brand while you retain customer ownership and control.

 

MAN-ON-SITE

Dedicated Fabmatics engineers directly at your customer or production site.

 

TRAINING & QUALIFICATION

Knowledge transfer, training and qualification through structured onboarding programs.

RETROFIT & MODERNIZATION

System upgrades, refurbishments and modernization projects, either onsite or within Fabmatics facilities.

| WHERE WE SUPPORT OUR CUSTOMERS

Typical Use Cases

| WHY LEADING SUPPLIERS TRUST US

A Trusted Service Partner
for the Semiconductor Industry

Choosing a service partner requires trust, technical competence and industry experience.

35+ YEARS OF EXPERIENCE

Deep understanding of and proven service expertise in semiconductor fabs, cleanroom environments and manufacturing operations.

 

LOCAL PRESENCE IN EUROPE

With our headquarters in the heart of Europe's semiconductor hub, we provide fast access to service resources within Germany and Europe.

 

ENGINEERING, MANUFACTURING & SERVICE

Unlike many service providers, Fabmatics combines engineering, production, automation know-how and field service within one organization.

 

FULL LIFECYCLE SUPPORT

From installation and commissioning to maintenance, retrofits and ongoing operation.

 

CERTIFIED & TRAINED TEAMS

Regular qualification programs and OEM-specific certifications.

 

CONFIDENTIALITY & IP PROTECTION

Structured team separation, OEM-compliant processes and strict confidentiality standards support secure cooperation.

 

| BUILD YOUR EUROPEAN SERVICE SETUP

Establish Local Service Capabilities Without Building Your Own Organization

Whether you are entering the European market, expanding your installed base or looking for additional service capacity, Fabmatics helps you deliver reliable support where your customers need it.

Let's Discuss Your Service Strategy.

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    Peter Seydel

    Department Manager Customer Service

    +49 172 297 9848
    Email
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    Contact us!

    Sales Team Europe

    Phone: +49 351 65237-215


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    Sales Team USA

    Phone: +1 315 316 1480


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    Sales Contact Japan

    Phone: +81 92 473 6455


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    Sales Contact Singapur & Malaysia

    Phone: +65 91 06 2386


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    Sales Contact Taiwan & China

    Phone: +886 91 253 1863


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