Request an RMA number from us to return the product. Either contact our customer support department directly (see contact details on the right) or use the inquiry form provided below.
We will record your request and send you an RMA number to return the product.
Package the product securely and indicate the RMA number so that it can be read easily on the package and on the accompanying letter / delivery slip.
Send your package at (Incoterms 2010 DDP):
Zur Steinhöhe 1