Your tasks:

  • Product Support in Customer Service
  • Interface between service and development
  • Overview of the products and features and their optimal use by the customer
  • Installation and testing of software packages for customer projects in cooperation with the engineering department
  • Contact person for the customer in case of ideas, adjustments or problems with the products
  • Supporting the definition of new features for our products based on customer requirements in consultation with the engineering department
  • Organization and execution of update rollouts on existing systems
  • Documentation of the work performed
  • Support of the service team on site (maintenance of systems, execution and inspection of electrical installations)
  • Carrying out measurements as well as fault diagnosis and troubleshooting
  • Preparation of measurement and test documentation

Your Profile

  • Completed university degree (University / University of Applied Sciences) or comparable technical education, preferably in one of the following fields:
    • Electrical engineering, automation technology, communication technology or mechatronics
  • Knowledge of electronics for automation technology
  • Experience in the following areas advantageous:
    • In a scripting language (Python or similar)
    • Programming experience in a high-level language (e.g. C++, Java)
    • Hardware-related programming (Twincat, S7)
  • Confident reading and understanding of circuit diagrams and technical drawings
  • Good written and spoken German and English language skills
  • Structured, independent and solution-oriented way of working
  • Open and communicative personality with high customer orientation and very good technical understanding

Das bieten wir:

  • Interesting field of work in a promising industrial environment
  • A corporate culture characterized by friendliness and respect
  • Cooperation in a motivated and helpful team
  • Appreciation of your work
  • Openness for your ideas and innovations
  • Full-time employment
  • Permanent employment contract
  • Vacation and Christmas bonus (1,000 EUR gross (June: 500 EUR, November: 500 EUR))
  • Social benefits such as financial allowances and time off, performance promotion as well as company pension plan, job bike, kindergarten allowance, joint team events, trust-based working time

Did you recognize yourself in the description?

In our organization you can expect diverse opportunities to grow both professionally and personally and thus create the best possible prospects for your professional career.

Don’t wait any longer and apply now at:

Fabmatics GmbH
Human Resources
Zur Steinhöhe 1
01109 Dresden / Germany

For further inquiries, please use the contact below.